Privacy Policy

This privacy policy describes how Prism Digital Studio collects, uses, and protects the personal information you provide when using our online platform and services. We are committed to safeguarding your privacy and ensuring the security of your personal data.

Information We Collect

We may collect personal information that you voluntarily provide to us when you use our site, request services, or communicate with us. This information may include:

• Contact details such as your name, job title, company name, postal address, telephone number, and email address.
• Information you provide in forms or surveys.
• Details about your project requirements and preferences.
• Content you submit to us in connection with our services.
• Correspondence you send to us.

We may also automatically collect certain information when you visit our site, including:

• Technical information such as your IP address, browser type and version, operating system, and platform.
• Information about your visit, including the pages you view, the links you click, and the dates/times of your visits.
• Usage information, such as how you interact with our services.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and deliver the services you request.
• To communicate with you about your projects, inquiries, and our services.
• To manage our relationship with you.
• To improve our services, website, and overall user experience.
• To understand how users access and use our services, for research and analytical purposes.
• To send you marketing communications, where permitted by law and in accordance with your preferences.
• To comply with legal and regulatory obligations.
• To protect our rights, property, or safety, and that of our users or others.

Legal Basis for Processing Personal Data

Under data protection laws such as the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Performance of a contract: When we need to use your information to fulfill our obligations under a contract with you (e.g., providing video production services).
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms (e.g., improving our services, marketing our services to you where appropriate, preventing fraud).
• Compliance with a legal obligation: When we need to process your information to comply with laws or regulations.
• Consent: Where you have given us clear consent for specific processing purposes. You have the right to withdraw your consent at any time.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers and vendors who perform functions on our behalf (e.g., hosting, analytics, payment processing). These parties are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
• Legal and regulatory authorities, if required by law or necessary to protect our rights.
• Successors in the event of a merger, acquisition, or sale of assets, provided the recipient agrees to protect your information in a manner consistent with this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will securely dispose of it.

Your Rights

Subject to applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data in certain circumstances.
• The right to restrict the processing of your data.
• The right to object to the processing of your data.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information transmitted over the internet.

Third-Party Links

Our site may contain links to third-party websites. This privacy policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently received personal information from a child under 16, we will delete it in accordance with applicable law.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page or through other appropriate communication channels.

Contact Us

For any questions or concerns about this privacy policy or our data practices, please contact us by postal mail at:

Prism Digital Studio
17, Crystal Plaza, 5th Floor,
Bandra Linking Road,
Mumbai, Maharashtra,
400050
India